Brewhouse Yard Lead Volunteer – Nottingham Castle

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Brewhouse Yard Lead Volunteer – Nottingham Castle

Volunteers lead as a friendly face engaging visitors, answering practical questions, assisting staff in gallery and museum areas, being room stewards, helping with events and generally being a friendly face to the public.

Why we want you

Are you enthusiastic about heritage, and enjoy working with, and talking to people. Are confident in taking responsibility for a small group of volunteers? Have you got a day or two a week free? If so, read on! We are looking for a couple of people who can help lead the volunteer team working at Brewhouse Yard museum. Our volunteers will be the friendly faces who welcome and engage visitors, answering their questions, and revealing the history and stories of Brewhouse Yard: Life beneath Castle Rock. This is an opportunity to volunteer in a truly unique social history museum which tells the stories of some of the people who lived on this site and explores its rich history, especially in relation to the textiles trade. There have been buildings on this two-acre site since at least 1217 when it was on the banks of the River Leen. Among those residing in Brewhouse Yard were brewing workers, framework knitters, tailors, clock-workers, shearmen and dyers. We are open Saturdays, Sundays, Bank Holiday Mondays, and every day in the school holidays. There will also be additional weekdays for educational tours. Hours are 11am – 4pm.

What you will be doing

  • Supporting the Volunteer Lead with various tasks, such as interviewing potential volunteers, selecting, and running induction sessions (we will provide the training).with admin tasks (remotely and on site)
  • Assisting the Volunteer Lead with recruitment day and outreach work
  • Supporting volunteers on site (i.e. during first shifts, special events etc.)
  • Helping to keep the museum clean and tidy at the beginning and end of the day.
  • Presenting a welcoming and professional image to all visitors.
  • Walking around the museum and keeping an eye on security.
  • Being around when school and other educational groups visit the museum during the week.
  • Developing your skills in museums and heritage

The skills you need

  • Excellent communication skills.
  • Assist with monitoring and reviewing volunteers ensuring they receive sufficient support and achieve their goals.
  • Be committed to the idea of volunteering and to being part of a fully diverse workforce
  • Have enthusiasm for arts, heritage and museums and willingness to learn
  • Ability to provide a warm friendly welcome to all visitors as the public face of the site.

What’s in it for you

  • Being part of a friendly team at Brewhouse Yard
  • Learn more about the history of Brewhouse Yard.
  • Develop your skills
  • Gain experience of management, heritage sites and programmes
  • Free tea and coffee while you’re volunteering. 10% discount in shop and cafe.
  • Meet new people and have the opportunity to socialise with fellow volunteers in a team from all backgrounds and ages.
  • Chance to share your passion for history with the public


A basic level of physical fitness is required for this role.


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